Buying ACS custom fit products is easy; just follow these simple steps!
 
Production time is 10 workings days - Maximum 3 weeks before you receive your ACS product.
 
Buy online
1. Find your nearest ACS dealer to have your ear impressions taken
Email Certificate
2. Pay for your order at the shop
delivery
3. We'll do the rest, so sit tight and make sure someone is available to sign for delivery or wait for it to be delivered at the shop and pick it up. It's never been easier to buy an ACS custom product!

Booking Your Appointment

You can book a local appointment with one of our nationwide approved audiologists and impression takers. Simply enter your town, city or post code in the search box below to find your nearest dealer, then contact them to make an appointment. There is no extra cost for this service.

Alternatively, ear impressions can be taken at our own office in Amsterdam.

After Your Appointment

Your impression taker will send your ear impressions to us and we'll take it from there.

We scan your ear impressions and an electronic copy will remain good to use for four years, so if you want anything else from our custom product range you can order directly with us - no need for another set of ear impressions!

*Please note - ACS custom products require good deep impressions in order to create a seal in the ear, so it is important there is no obstruction, such as earwax, in the ear canal. When you attend your appointment, there may be a possibility that the impressions can’t be taken due to wax build up, which will only be apparent when the ear canal is inspected. If this is the case, the wax will have to be removed. It can be done through your GP surgery, although some surgeries are reluctant to offer this service. Alternatively, there are commercially available wax removal lotions that can break down the blockage, or some third party companies provide a chargeable safe wax removal treatment using specialist suction equipment.

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